Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and the operator of the Driftr platform ("Driftr", "we", "us", or "our") governing your access to and use of our websites (including driftr.asia), mobile applications, and related services (the "Services").

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By creating an account, logging in, tapping “Agree”, or otherwise using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

Related documents: Privacy Policy (driftr.asia/privacy), Community Guidelines (driftr.asia/community-guidelines), and Safety Center (driftr.asia/safety-center). Those documents are incorporated by reference where applicable.

• You must be at least 18 years old (or older if your place of residence requires a higher age for dating/social services).
• You must be legally permitted to use online dating and social services where you live.
• You must not be prohibited from using the Services under applicable sanctions, export, or other laws.
• Driftr is built for foreigners living, working, studying, or traveling in our launch cities. We may require identity and nationality verification to enforce that positioning and keep the community trustworthy.
• One person may maintain only one personal account unless we expressly allow otherwise.

We may refuse, suspend, or terminate access if eligibility requirements are not met or appear to be circumvented.

• You must provide accurate information and keep it updated.
• You are responsible for activity on your account and for safeguarding your login methods (password, device, OTP, Apple/Google sign-in).
• Notify us promptly at hello@driftr.asia if you suspect unauthorised access.
• We may require email or phone verification, device checks, or re-authentication for security.

Matching, discovery browsing of candidates, and messaging are privileged features. Unless we state otherwise in-product, you must successfully complete Level 2 identity verification (liveness plus identity/nationality validation through our verification partner) before those features unlock.

• Soft-admit: we may let you use non-critical parts of the app while verification is required, pending, or failed, while still blocking critical social actions until you are eligible.
• Provider handoff: verification may occur on a third-party provider’s interface (e.g. Persona). Their terms and privacy notice also apply to that handoff.
• Accuracy: you must submit your own genuine identity documents and selfie/liveness capture. Using someone else’s ID, deepfakes, manipulated media, or other deception is a material breach.
• Retries and review: retry limits, pending states, and manual review are determined by our systems and partners. We may expedite reviews when you request it through in-app tools.
• No guarantee of approval: completing a check does not guarantee eligibility if nationality/policy rules, safety systems, or fraud checks fail.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your personal, non-commercial purposes. We and our licensors retain all rights in the Services, branding, software, and content we provide.

You may not copy, modify, distribute, reverse engineer (except to the extent legally permitted), rent, or create derivative works from the Services, or access them through automated means (bots, scrapers) without our prior written consent, except for public search-engine indexing of marketing pages as allowed by robots.txt.

"User Content" means photos, videos, text, messages, prompts, reports, and other materials you submit. You retain ownership of your User Content. You grant Driftr a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt (e.g. resize, transcode), display, and distribute your User Content solely to operate, improve, secure, and moderate the Services and as otherwise described in the Privacy Policy.

• You represent that you have all rights needed to grant this licence and that your User Content does not infringe others’ rights or violate law.
• You are solely responsible for User Content you post or send.
• We may remove or restrict User Content that violates these Terms, Community Guidelines, or law, or that creates safety risk.
• Messages and media may be scanned by automated systems for abuse, scams, explicit content, or malware as part of safety operations.

You agree not to:

• Harass, threaten, stalk, blackmail, defame, or exploit anyone.
• Post or send illegal content, including child sexual abuse material (zero tolerance), non-consensual intimate imagery, or content that facilitates trafficking or violence.
• Scam, solicit money, crypto, investments, or commercial sex; run phishing or social-engineering schemes.
• Impersonate any person or misrepresent your identity, nationality, age, relationship status, or affiliations.
• Share others’ personal data without permission (doxxing).
• Upload malware, attempt unauthorised access, probe vulnerabilities, or disrupt the Services.
• Circumvent verification, bans, rate limits, paywalls, or safety controls (including using VPNs or device spoofing to evade city/eligibility rules where we prohibit it).
• Use the Services for spam, scraping, data mining, or building competing datasets.
• Engage in commercial advertising or recruitment without our written permission.
• Violate export controls, sanctions, or other applicable laws.

Community Guidelines provide additional behavioural standards. Material violations may result in immediate suspension or ban.

We provide reporting, blocking, verification, moderation, and (where available) emergency-contact / panic features. These tools support safety but do not guarantee your personal security. Always exercise caution when meeting anyone offline. In an emergency, contact local emergency services first.

You agree that we may review reports, preserve evidence, share limited information with competent authorities when legally required or to prevent serious harm, and take enforcement action as described in Section 12.

You are solely responsible for your interactions with other users, online and offline. Driftr does not conduct criminal background checks on all users and does not guarantee the conduct, identity accuracy beyond our verification process, or compatibility of any user. Verification reduces certain risks; it does not eliminate them.

Some features require a paid subscription or in-app purchase (“Premium”). On iOS, purchases are processed by Apple; on Android, by Google Play. Their billing terms, refund policies, and cancellation flows apply in addition to these Terms.

• Pricing and features are shown in-app at purchase time and may vary by storefront and region.
• Subscriptions renew automatically unless cancelled through the applicable store account settings before the renewal date.
• Virtual items (e.g. coins, boosts) have no cash value, are non-transferable, and may be consumed or expire as described in-product.
• Except where required by law or store policy, fees are non-refundable once purchased.
• We may change Premium offerings prospectively; material adverse changes to an active subscription will be handled as required by store rules and applicable law.

Driftr names, logos, product design, and software are protected by IP laws. Except for the limited licence in Section 5, no rights are granted to you. If you send feedback or ideas, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them without restriction or compensation.

We may investigate suspected violations and take action we deem appropriate, including warnings, feature limits, content removal, soft-gates, suspension, permanent bans, and device/account correlation to prevent ban evasion. We may do so with or without prior notice when we reasonably believe urgency or safety requires it.

You may stop using the Services and request account deletion through in-app flows or by contacting hello@driftr.asia. Provisions that by nature should survive (including IP, disclaimers, limitations, indemnity, and dispute terms) will survive termination.

Where available, you may appeal certain enforcement actions through in-product appeals or by emailing operations@driftr.asia. Appeals are reviewed in good faith but do not guarantee reinstatement.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT VERIFICATION WILL DETECT EVERY FALSE IDENTITY OR HARMFUL USER.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DRIFTR AND ITS DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICES IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) USD $100.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum extent permitted.

You will defend, indemnify, and hold harmless Driftr and its affiliates, officers, and agents from and against claims, damages, losses, and expenses (including reasonable legal fees) arising out of your User Content, your use of the Services, your interactions with other users, or your violation of these Terms or applicable law.

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Unless mandatory local law provides otherwise, these Terms are governed by the laws of [Governing law jurisdiction], without regard to conflict-of-law rules. Courts located in [Venue] will have exclusive jurisdiction, except that we may seek injunctive relief in any jurisdiction to protect IP or safety interests.

If you are a consumer, you may also benefit from mandatory protections of your country of residence. Nothing in these Terms limits non-waivable consumer rights.

If you access the app via the Apple App Store, you acknowledge that these Terms are between you and Driftr only, not Apple. Apple has no obligation to furnish maintenance or support. To the maximum extent permitted by law, Apple has no warranty obligation. Apple is not responsible for addressing claims relating to the app or your possession/use of it (including product liability, legal/regulatory claims, or consumer protection claims). Apple and its subsidiaries are third-party beneficiaries of this Section and may enforce it. You represent that you are not in a U.S. embargoed country and are not a prohibited party under U.S. export rules.

We may modify the Services and these Terms. We will update the “Last updated” date and provide additional notice of material changes where required by law. Except where mandatory law says otherwise, continued use after changes take effect constitutes acceptance.

• Entire agreement: these Terms plus the incorporated policies are the entire agreement regarding the Services and supersede prior agreements on the same subject.
• Severability: if a provision is unenforceable, the remainder stays in effect.
• No waiver: failure to enforce a provision is not a waiver.
• Assignment: you may not assign these Terms without our consent; we may assign them in connection with a reorganisation or sale.
• Force majeure: we are not liable for delays or failures caused by events beyond reasonable control.
• Language: English controls if we provide translations.
• Notices: we may notify you via the app, account email/phone, or the website.

Questions about these Terms: hello@driftr.asia. Privacy: privacy@driftr.asia. Safety / operations: operations@driftr.asia.